Namibia: ISDD

Service Description

Interviewing Skills to Detect Deception (ISDD) The course objectives: Gathering information from interviews is an integral part of the fraud examination / audit / recruiting process but getting to the truth requires more than simple questions. Learn significantly more about an organisation or person, when you conduct interviews that probe more deeply, follow up on signs of potential deception and politely, but assertively, pursue evasiveness. This 1-day course will teach you how to be more effective in asking direct and follow-up questions, while evaluating both verbal and non-verbal responses, so you can detect lies and uncover the truth during formal and informal interviews. Course Content: Day 1 – Session 1 – 08:00 – 12:00  How we communicate  Preparing for the interview  Some popular interview methods  Types of Questions  Dealing with resistance  Analysing body language to detect deception  5 steps of lie detection  Decoding the Face, Body & Words  Statement analysis Day 1 – Session 2 – 12:45 – 16:30  Potential Interview Contaminants  Interviewing suspects  Interviewing job candidates  Artificial Intelligence – threat or ally?  Video case studies for class analysis Course Outcome: Interviewing Skills and Body Language interpretation are recommended competencies by the ACFE, IIA, SAICA and the HR Competency Model. This course can enable the auditor, fraud examiner or HR practitioner to formally be successful in conducting an interview utilising forensic interviewing skills, and to develop the people knowledge, communication skills and behaviours required to successfully manage the people dynamics during the interviewing process in order to detect deception Duration: 1 day Who should attend: Fraud examiners, Internal auditors, HR recruiters and anyone who may interact with other people.

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